Frequently Asked Questions


Dropshopping are supported in our company. At present we mainly focus on B2B business and almost all our customers are big buyers. However each big are grow from small and you will get support even though you are just a small seller for e-commerce

For the supports and you check at here

It depends for this answer.

In order to have support for more customers, our MOQ for custom has been reduced to 50 pieces. 

Which means if your quantity is lower than 50 pieces and we have to say soorry that we couldn't do the customizaton for your order. Otherwise the production cost are much higher than ordiniary production


Yes, we could

If you are not very professional for international trading business and we can offer the help. After your payments confirmed and we can help to arrange door to door delivery and customs clearance at both sides.

The Warranty is 1 Year.

Normally every of our dumbbell are high quality & durable, Basically it's unlikely to have quality problems. Most of the problems are come from the wrong operation. And just get our few steps of guidance and the problem will be solved.

Also we offer one year warranty, that means if there is do have some problems of our products and we can help to fix it for free.

For this question and it depends.

For new customers and we will require 30% to 50% deposit in advance, the balance will be paid before shippments.

For regular customers and we will require 10% to 30% deposit in advance, the balance will be paid before shippment

For more details and you send email to us.

Sample checking is very important during the international business.

At Xdumbbell we support sample checking first. After have your sample requirements and we can arrange it within 3 days.

All our smaples have to be charged, but with a very good sample price. For more details and you can send us email.